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Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service.
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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
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The banking options provided by Caspero Casino are safe. Our rating algorithm for responsible gaming safety is founded on seven principles. The Comoro Islands licencing situation means data protection, fair games, and encrypted payment methods.
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If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. You can play these games either with a live dealer or against the computer. This makes it an excellent place for players who love to try new releases and experiment with different styles. The brand has collected thousands of different options that can suit any type of player, and you’ll find exactly what you’re looking for here, regardless of your personal preferences and tastes.
Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming. However, there is currently no User feedback score for this casino. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
It’s the same case for situations where you aren’t entirely assured of the terms and conditions surrounding a particular bonus campaign. Reaching customer support is in all instances a solid idea if you encounter any issues. You can speak with the client support service team at or through the site contact form. If you’re unsure, you always have the option to get in touch with support desk just in order to affirm what the particular problem is. An additional source of hindrance might be that you are trying to withdraw a significant deal of money.
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Considering its size, this casino has a very high sum of disputed winnings in complaints from players. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. When you register and make your first deposit, you’ll receive a 100% bonus up to €500 plus 200 free spins on selected slots. In this section players will be able to place their bets on almost all of the popular events from around the world in sports such as Football, Basketball, Tennis, Cricket, Formula 1 and MMA, to name a few.
The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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That implies nonpartisan auditors have made sure whether the casino games are 100% fair. Customer support is made available on this gambling site. This is because today’s online payment platforms have capacity for split-second money transactions. This signals that you’ll need to opt for a different means of payment that the real money casino accepts. The deposit method you selected might be unobtainable for withdrawing money, so keep that in mind. Before conducting your first Caspero Casino deposit payment, check the availability of particular banking options.
